Legal Notice
Name of company
Flevonne Ltd
Registered office
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Contact details
enquiries@flevonne.com
Company number
16589371
Place of registration
England
Flevonne Ltd — Privacy & Legal Information
1. Privacy Policy
Introduction
At Flevonne Ltd, we create hand‑crafted children’s books with care, imagination, and respect for the families who enjoy them. Protecting your personal information is part of that commitment. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our books, or contact us.
Information We Collect
- Information you provide directly: your name, email address, shipping details, order information, or messages sent through our contact forms.
- Information collected automatically: device type, IP address, browser details, and browsing activity through analytics tools.
- Information from third‑party services: payment processors, newsletter platforms, or analytics providers that support our website.
How We Use Your Information
- To process orders and deliver your books
- To respond to questions or customer service requests
- To send newsletters or updates (only if you choose to receive them)
- To improve our website and understand how visitors use it
- To meet legal or regulatory requirements
How We Protect Your Data
We use secure servers, encrypted connections, and industry‑standard safeguards to keep your information safe. Only authorized team members and trusted service providers have access to your data.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Request corrections or deletion
- Opt out of marketing communications
- Request a copy of your data
- Raise concerns with a data protection authority
Third‑Party Services
We work with reputable partners for payments, email delivery, and analytics. These partners are required to protect your data and use it only for the services they provide to us.
Contact
For privacy questions, email us at enquiries@flevonne.com.
For more information on Privacy Policy, please see the Privacy Policy page on this website. It can be accessed through the website footer.
2. Cookie Policy
What Are Cookies
Cookies are small files stored on your device that help our website function smoothly and provide a better experience for visitors.
Types of Cookies We Use
- Essential cookies: required for basic site features
- Analytics cookies: help us understand how visitors use our site
- Preference cookies: remember your settings or choices
Why We Use Cookies
- To improve site performance
- To understand visitor behaviour
- To make browsing more enjoyable and efficient
Managing Cookies
You can adjust your browser settings to block or delete cookies. Some features may not work as intended if cookies are disabled.
3. Terms of Use
Acceptance of Terms
By using the Flevonne Ltd website, you agree to these Terms of Use. If you do not agree, please discontinue use of the site.
Intellectual Property
All content on this website—including book descriptions, artwork, photographs, and text—is owned by Flevonne Ltd or our creators and is protected by copyright.
- Reproduction or distribution without permission is not allowed
- Permission requests must be submitted to our team
Acceptable Use
You agree not to:
- Use the site for unlawful or harmful purposes
- Attempt to disrupt or compromise the website
- Upload inappropriate or harmful content
Disclaimers
We aim to provide accurate information, but we cannot guarantee that all content is error‑free. Flevonne Ltd is not responsible for damages arising from use of the site.
Changes to Terms
We may update these Terms of Use from time to time. Continued use of the site indicates acceptance of any changes.
4. Accessibility Statement
At Flevonne Ltd, we believe every family should be able to enjoy our books and our website.
Our Commitment
- We strive to follow recognized accessibility standards
- We aim to make our website usable for all visitors
- We regularly review and improve accessibility features
Known Limitations
Some content may not yet meet all accessibility guidelines. We are actively working to improve these areas.
Reporting Issues
If you experience accessibility challenges, please contact us at enquiries@flevonne.com.
5. Copyright & Permissions
Copyright Notice
All books, illustrations, photographs, and digital content on this website are the property of Flevonne Ltd or our contributing artists.
Requesting Permission
- To request permission to reproduce or quote any material:
- Email enquiries@flevonne.com
- Include details about the material and how you wish to use it
Rights & Licensing
For licensing inquiries—such as educational use, translations, or adaptations—contact enquiries@flevonne.com.
6. Submission Disclaimer
Although Flevonne Ltd primarily creates its own hand‑crafted children’s books, we welcome messages from creators who wish to share ideas or collaborate. If you choose to send us creative work, please note:
Unsolicited Submissions
- We cannot guarantee a response to every submission
- We are not obligated to review or publish unsolicited materials
- You retain ownership of your work unless a formal agreement is made
- We may receive similar ideas from other creators or sources
How Submissions Are Handled
We take care to treat creative work respectfully, but we cannot guarantee confidentiality for unsolicited submissions.
7. E‑Commerce Policies
Ordering
By placing an order, you agree to provide accurate and complete information so we can deliver your books safely.
Payment
Payments are processed securely through trusted third‑party providers. Flevonne Ltd does not store your payment details.
Shipping
- Delivery times vary by location
- Shipping costs are shown at checkout
- Tracking information may be provided where available
Returns & Refunds
If your book arrives damaged or incorrect:
- Contact us within 14 days at enquiries@flevonne.com
- Include your order number and a description of the issue
Refunds are issued once the returned item is received and inspected.
8. Legal Contact Information
For legal, rights, or policy‑related matters, please contact:
Flevonne Ltd — Legal & Compliance
Email: enquiries@flevonne.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Hours: Monday–Friday, standard business hours